Frequently Asked Questions
Everything you need to know about our premium baby essentials.
What materials do you use for Mimou Babywear?
We prioritize comfort and safety by using 100% GOTS-certified organic cotton and hypoallergenic bamboo blends that are gentle on sensitive newborn skin.
How long will it take to receive my order?
Standard shipping typically takes 3-5 business days within the continental US. International shipping times vary by location but generally range from 7-14 business days.
What is your return and exchange policy?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Simply visit our returns portal to start your exchange or refund process.
How do I choose the right size for my baby?
Our sizing is based on weight and height rather than age alone. Please refer to our comprehensive Size Guide found on each product page to ensure the perfect fit.
Are your dyes safe for babies?
Yes, we exclusively use non-toxic, water-based, and lead-free dyes to ensure that every garment is safe for your little one to wear and even chew on.
How should I care for my Mimou garments?
To maintain the softness and longevity of our fabrics, we recommend machine washing on a cold, gentle cycle and tumble drying on low heat or line drying.